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FREQUENTLY ASKED QUESTIONS
Every digital journey starts with questions — and we’re here to answer them. Explore our FAQs to learn how Intrepid approaches PLM, ERP, and integrations with transparency, expertise, and a commitment to your success. If you don’t see what you’re looking for, just reach out — we’re always ready to help.
What does “Digital Transformation” really mean for my business?
Digital transformation isn’t just about adopting new software — it’s about aligning your people, processes, and technology to work together seamlessly. For SMBs, that means breaking down data silos, automating routine work, and giving teams real-time visibility into operations. At Intrepid, we help you build this foundation by connecting your PLM, ERP, and integration systems into one continuous Digital Thread.
Where should my organization start with Digital Transformation?
The best place to start is with an honest assessment of your current processes. We typically begin by helping clients document and understand their existing workflows before recommending tools or platforms. From there, we design a roadmap that aligns your goals, budget, and long-term growth strategy — whether that begins with PLM, ERP, or data integration.
How do I know if we need a PLM (Product Lifecycle Management) system?
If your team struggles with version control, change tracking, or collaboration across departments, it’s a strong sign you need a PLM solution. Aras Innovator, our preferred PLM platform, helps centralize product data and ensure every stakeholder is working from a single source of truth — improving accuracy, compliance, and speed from design to delivery.
What makes Odoo ERP a good fit for SMBs?
Odoo ERP is an open-source, modular system designed to grow with your business. Unlike rigid legacy systems, Odoo lets you start small — with modules for finance, operations, inventory, or CRM — and scale as your needs expand. It’s flexible, cost-effective, and fully integrable with PLM and other enterprise tools, making it an ideal ERP for SMBs planning for the future.
What is Configuration Management, and why does it matter?
Configuration Management (CM) ensures that product data is accurate, traceable, and consistent across its entire lifecycle. For SMBs, effective CM reduces costly errors, improves quality, and ensures compliance. At Intrepid, our consultants are CMPIC-certified, meaning we bring globally recognized CM best practices directly into your business.
How does Intrepid handle integrations between systems?
We believe integration should empower flexibility — not limit it. That’s why our integration services are built on Apache Camel, an open-source framework that allows systems like PLM, ERP, CAD, and CRM to exchange data seamlessly. This approach avoids vendor lock-in, ensures long-term scalability, and keeps your data flowing through every part of your organization.
How is Intrepid different from other digital transformation partners?
We’re advisors first, implementors second. Our focus is on understanding your business processes before recommending solutions. We don’t push unnecessary features or lock you into proprietary platforms — we align our work to your goals, budget, and long-term success. Our values of integrity, responsiveness, and partnership guide every engagement.
How long does a typical implementation take?
Implementation timelines depend on project scope and system complexity. Smaller ERP or PLM initiatives can often be launched in a few months, while larger, multi-system transformations may take longer. Our Aras Quick Start program, for example, is designed to accelerate PLM adoption so you can realize value faster (within 90-days) while maintaining a solid foundation for growth.
How does Intrepid ensure projects stay within budget?
We operate on a scope-to-budget methodology, meaning we define deliverables clearly from the start and maintain transparency throughout the project. If new requirements emerge, we revisit scope before adjusting cost — so you’re never overcharged for out-of-scope work. We also use role-based pricing, ensuring you only pay for the level of expertise you need.
What kind of support can we expect after implementation?
We believe partnership doesn’t end at go-live. Our team provides ongoing support and optimization, ensuring your systems evolve alongside your business. Whether it’s upgrading to new versions, expanding integrations, or training new users, we’re here to help you get continuous value from your investment.